API Server Errors

Incident Report for Signifyd

Resolved

We experienced intermittent "API Server Errors" when orders were being sent to Signifyd from 12:20 to 12:25 UTC. This issue has now been resolved.

Should you have any other questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

Posted Sep 10, 2026 - 06:20 PDT