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All Systems Operational
Order Review
?
Operational
API & Webhooks
Operational
Case retrieval
?
Operational
API
Operational
Webhooks
?
Operational
Console and Reporting
Operational
Reporting Systems
Operational
Console
?
Operational
Email Notifications
Operational
3rd Party Integrations
Operational
Shopify
Operational
BigCommerce
Operational
Support
Operational
Ticketing Systems
Operational
Phone Systems
Operational
Knowledge Base Community
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2021
No incidents reported today.
Sep 22, 2021
No incidents reported.
Sep 21, 2021
No incidents reported.
Sep 20, 2021
No incidents reported.
Sep 19, 2021
No incidents reported.
Sep 18, 2021
No incidents reported.
Sep 17, 2021
No incidents reported.
Sep 16, 2021
No incidents reported.
Sep 15, 2021
No incidents reported.
Sep 14, 2021
Resolved -
The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully.
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 14, 02:26 PDT
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 14, 02:26 PDT
Investigating -
We are experiencing an intermittent "API Server Errors" when orders are being sent via the case create API.
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 14, 02:25 PDT
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 14, 02:25 PDT
Resolved -
The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully.
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 14, 02:25 PDT
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 14, 02:25 PDT
Investigating -
We are experiencing an intermittent "API Server Errors" when orders are being sent via the case create API.
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 14, 02:24 PDT
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 14, 02:24 PDT
Sep 13, 2021
No incidents reported.
Sep 12, 2021
Resolved -
The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully.
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 12, 00:44 PDT
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 12, 00:44 PDT
Investigating -
We are experiencing an intermittent "API Server Errors" when orders are being sent via the case create API.
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 12, 00:43 PDT
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 12, 00:43 PDT
Sep 11, 2021
Resolved -
The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully.
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 11, 22:41 PDT
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 11, 22:41 PDT
Investigating -
We are experiencing an intermittent "API Server Errors" when orders are being sent via the case create API.
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 11, 22:40 PDT
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 11, 22:40 PDT
Sep 10, 2021
Resolved -
The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully.
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 10, 14:12 PDT
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 10, 14:12 PDT
Investigating -
We are experiencing an intermittent "API Server Errors" when orders are being sent via the case create API.
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 10, 14:11 PDT
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 10, 14:11 PDT
Resolved -
The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully.
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 10, 10:16 PDT
Should you have any other questions, please contact us via the support portal: signifyd.com/support
Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Sep 10, 10:16 PDT
Investigating -
We are experiencing an intermittent "API Server Errors" when orders are being sent via the case create API.
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 10, 10:16 PDT
Additionally, some users may be unable to successfully view cases within the Signifyd console due to server timeout errors.
We are investigating the issue and will update the status page once additional information is available.
Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Sep 10, 10:16 PDT
Sep 9, 2021
No incidents reported.
← Incident History
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