Signifyd Status

All Systems Operational

Order Review Operational

API & Webhooks Operational

Case retrieval Operational

API Operational

Webhooks Operational

Console and Dashboards Operational

Dashboard Operational

Console Operational

Email Notifications Operational

3rd Party Integrations Operational

Shopify Operational

BigCommerce Operational

Support Operational

Ticketing Systems Operational

Phone Systems Operational

Knowledge Base Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 16, 2019

No incidents reported today.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

Dashboard Reporting Delay

Resolved - We have resolved the delay in updating the "Reporting Dashboard."

Should you have any questions, please contact us via the support portal: https://community.signifyd.com/support
Jun 4, 23:17 PDT

Identified - We are experiencing a delay in updating the “Reporting Dashboard” due to an intermittent operation issue. https://app.signifyd.com/reports

All cases are being submitted successfully and showing up within the console view, but you may notice a delay in the orders appearing in the “Reporting Dashboard.”

Unaffected:
- Case Processing: Submitted cases will be created
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders
Jun 3, 16:56 PDT

Jun 2, 2019

No incidents reported.