All Systems Operational

Uptime over the past 90 days. View historical uptime.
Order Review Operational
API Endpoints Operational
90 days ago
99.86 % uptime
Today
Case retrieval Operational
API Operational
90 days ago
99.86 % uptime
Today
Webhooks Operational
Console and Reporting Operational
90 days ago
100.0 % uptime
Today
Reporting Systems Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
3rd Party Integrations Operational
Shopify Operational
BigCommerce Operational
Support Operational
Ticketing Systems Operational
Phone Systems Operational
Knowledge Base Community Operational
Signifyd.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

API Server Errors
Resolved - The "API Server Errors" issue has been resolved. All orders impacted by this incident should now have processed to Signifyd.

Should you have any other questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
Aug 3, 12:45 PDT
Update - We are experiencing a delay in the processing of orders and order reviews due to intermittent operation issues. All orders will be backfilled and queued for a decision, but you will notice a delay in responses while we process the order backlog.

We are investigating the issue and will update the status page once additional information is available.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
Aug 3, 10:08 PDT
Update - We are continuing to work on a fix for this issue.
Aug 3, 10:08 PDT
Update - We are experiencing intermittent "Console Server Errors" when attempting to process certain orders. This is not impacting all orders, and the rest of Signifyd's services are functional.

We are investigating the issue and will update the status page once additional information is available.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Degraded performance:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.

Operational:
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
Aug 3, 10:04 PDT
Identified - We are experiencing intermittent "API Server Errors" when orders are being sent to Signifyd.

We are investigating the issue and will update the status page once additional information is available.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Operational:
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
Aug 3, 09:48 PDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

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