Signifyd Status

All Systems Operational

API Operational

Case creation Operational

Case retrieval Operational

Console Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 16, 2018

No incidents reported today.

Oct 15, 2018

Console Server Error

Resolved - This incident has been resolved.
Oct 15, 16:50 PDT

Investigating - Some users are reporting intermittent "Console Server Error" when attempting to log into the Signifyd Console. We are investigating the issue and will update the status once additional information is available.

Should you have any questions, please contact us via the support link under the Help section.

Affected:
- Console Access: Users may be unable to successfully log into the Signifyd Console and view, or search for, processed orders.

Reporting dashboard - Users may be unable to successfully populate report data within the Signifyd reporting dashboard or be able to export information.

Unaffected:
- Case Creation: Submitted cases are being received and queued for processing
- Case Processing: Submitted cases are successfully processed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders
Oct 15, 15:14 PDT

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

Reporting Dashboard Delay

Resolved - This incident has been resolved.
Oct 7, 09:13 PDT

Identified - We are experiencing a delay in updating the “Reporting Dashboard” due to an intermittent operation issue. https://app.signifyd.com/reports

All cases are being submitted successfully and showing up within the console view, but you may notice a delay in the orders appearing in the “Reporting Dashboard.”

Unaffected:
- Case Processing: Submitted cases will be created
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders
Oct 5, 18:15 PDT

Oct 6, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.

Oct 2, 2018

No incidents reported.