Order Review Processing Delay All Clear

Incident Report for Signifyd

Resolved

All submitted orders are now being processed successfully and queued for a decision, but you may notice a delay in responses while we are processing the orders backlog.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

Posted Apr 14, 2026 - 11:00 PDT