Webhook Processing Delays All Clear

Incident Report for Signifyd

Resolved

All webhooks are being processed. You may have noticed a delay in responses on 9th Sept while we processed the order backlog.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

Posted Sep 09, 2024 - 10:00 PDT