API Server Errors

Incident Report for Signifyd

Resolved

This incident has been resolved.

Posted Jan 02, 2024 - 17:37 PST

Identified

We are experiencing intermittent "API Server Errors" when orders are being sent to Signifyd.

We are investigating the issue and will update the status page once additional information is available.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Operational:
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.

Posted Jan 02, 2024 - 11:30 PST

This incident affected: API & Webhooks (API).