Big Commerce Login/Trial Banner

Incident Report for Signifyd

Resolved

Some users using the Big Commerce extension may have incorrectly received the Free Trial banner at the top of the console. Refreshing your browser will resolve this.

For any questions, please reach out to support@signifyd.com

Posted Sep 16, 2016 - 12:07 PDT

Investigating

Some users using the Big Commerce extension may incorrectly receive the Free Trial banner at the top of the console. We are currently investigating.

Please note: we are still receiving all orders and providing scores and guarantee decisions.

Posted Sep 16, 2016 - 09:09 PDT