All Systems Operational
API Operational
Case creation   ? Operational
Case retrieval   ? Operational
Console   ? Operational
Webhooks   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 12, 2017

No incidents reported today.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017
We were experiencing a delay in processing of submitted cases due to an intermittent operation issue. All cases were being submitted successfully and queued, but you may have noticed a delay in response and score while we processed the backlog. All submitted backlogged orders are now expected to be fully processed. Should you have any questions, please contact us at: support@signifyd.com

Affected:
- Case Processing: Submitted cases are backlogged while experiencing a delay in processing

Unaffected:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders
Dec 8, 12:52 PST
Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.

Nov 30, 2017
Resolved - This incident has been resolved.
Nov 30, 15:45 PST
Update - Case creation is working and case retrieval. Having some user issues with accessing the console.
Nov 30, 14:19 PST
Investigating - We are experiencing issues with our case retrieval API. We are currently investigating the cause.
Nov 30, 14:18 PST
Nov 29, 2017

No incidents reported.

Nov 28, 2017

No incidents reported.