All Systems Operational
API Operational
Case creation ? Operational
Case retrieval ? Operational
Console ? Operational
Webhooks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2017

No incidents reported today.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017
Resolved - Issue has been resolved. All emails will be processed within an hour.
Jun 21, 13:46 PDT
Investigating - Email notifications are currently delayed.

We are investigating the issue and will update the status once additional information is available. Should you have any questions, please contact us at: support@signifyd.com

Affected:
- Signifyd scoring alerts
- Sign up confirmation emails

Unaffected:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Case Processing: Submitted cases are successfully processed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders
Jun 21, 10:29 PDT
Jun 20, 2017
Resolved - This issue has been resolved and any orders created after 12:30PM PT should have be captured immediately. Few remaining orders created between 10:30 AM PT and 12:30 PM PT should be captured within the next hour.
Jun 20, 18:03 PDT
Identified - There is a delay with capturing orders for some of our shopify stores for which we do Auto-Captures based on our decisions. This should be resolved shortly and all approved orders will shortly be captured.
Jun 20, 13:43 PDT
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017
Resolved - The issue has been resolved.
Jun 15, 12:01 PDT
Monitoring - A fix has been pushed that seems to have resolved the issue. Will continue to monitor
Jun 15, 11:38 PDT
Investigating - We are experiencing issues with our case retrieval API. We are currently investigating the cause.
Jun 15, 11:17 PDT
Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.