Delays with Capturing orders for some Shopify stores

Incident Report for Signifyd

Resolved

This issue has been resolved and any orders created after 12:30PM PT should have be captured immediately. Few remaining orders created between 10:30 AM PT and 12:30 PM PT should be captured within the next hour.

Posted Jun 20, 2017 - 18:03 PDT

Identified

There is a delay with capturing orders for some of our shopify stores for which we do Auto-Captures based on our decisions. This should be resolved shortly and all approved orders will shortly be captured.

Posted Jun 20, 2017 - 13:43 PDT