All Systems Operational

Order Review Operational
API & Webhooks Operational
Case retrieval ? Operational
API Operational
Webhooks ? Operational
Console and Reporting Operational
Reporting Systems Operational
Console ? Operational
Email Notifications Operational
3rd Party Integrations Operational
Shopify Operational
BigCommerce Operational
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Systems Operational
Phone Systems Operational
Knowledge Base Community ? Operational
Signifyd.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 27, 2025

No incidents reported today.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Resolved - Users can once again log into the Signifyd Console.
Users can search and view all current orders in the Signifyd Console. https://console.signifyd.com/

Should you have any questions, please contact our support team. signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent orders are being received and queued for processing.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

Mar 25, 12:28 PDT
Identified - We are experiencing issues affecting orders showing up in the Signifyd Console. Users may also experience issues when attempting to log into the Signifyd Console.

We are still able to successfully receive and process all submitted orders. Due to the delay, orders may not immediately show in the Signifyd Console, but you should receive all associated webhook notifications. Your orders will be visible within the Signifyd Console as soon as our search delay is caught up.

Should you have any questions, please contact our support team. signifyd.com/support

Operational:
- Orders Sent: Sent orders are being received and queued for processing.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessful webhooks are retried.

Mar 25, 11:18 PDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.